👾 Agentic 🌟 Martech 📣 AI 🦾 Automation

Available for meaningful challenges

Marketing
meets technology.

I’m Rittikiat — a Martech & AI Engineer who turns messy data, complex tools, and ambitious growth goals into systems people can actually use.

Simulate Pipeline View résumé

DATA AI GROWTH CRM

The sweet spot is where a customer insight becomes a better journey — and a measurable result.

Bangkok, Thailand Scroll to discover Martech / AI / Growth Engineering

01 / About

Bridging the gap between what business wants and what technology can do.

With 5+ years across marketing technology, data engineering, and performance marketing, I work comfortably on both sides of the table. I translate business requirements into robust technical specifications, connect fragmented platforms through reliable data flows, and turn raw telemetry into actionable decisions that elevate customer experience and ROI.

5+Years of experience

4Core disciplines

∞Curiosity for systems

Live Architecture / 4-Stage Pipeline

How I engineer
real-time intelligence.

Directly mapped from production healthcare & commerce deployments. Click "Run Pipeline" to watch simulated data packet propagation.

Interactive System Workflow Scenario: Omnichannel Inbound Chat → AI Intent Routing

End User Inbound

Customer interacts via LINE OA, Webhook, or Meta Lead Ad.

● Live Stream Ready

AI / n8n Orchestrator

Claude & GPT-4o classify intent, extract JSON entities & score lead.

○ Waiting packet

Database & CRM Sync

MongoDB query executes & HubSpot contact properties update in real-time.

○ Idle

Action & Delivery

Instant personalized response sent to user & sales alert dispatched.

○ Idle

Ready. Click Run Pipeline to simulate data lifecycle.

02 / Experience

Building systems
that move with people.

Apr 2026 — Present

Martech & AI Engineer

Officemate

Leading end-to-end data integrations across business and IT teams, deploying modern marketing technology architectures and automated AI workflows to improve customer engagement and operational ROI.

• Architected real-time cross-platform data pipelines connecting commerce, CRM, and touchpoints.
• Established automated lead routing and customer intelligence workflows reducing manual handoff time.
• Bridged commercial stakeholders and software development teams with clear technical specifications.

Nov 2025 — Feb 2026

Digital Performance Specialist

Monaclinic

Managed omnichannel Chat & Telesales operations and analyzed cross-channel performance across Facebook, LINE, TikTok, and Instagram to guide retargeting strategies, budget allocation, and CRM customer lifecycle decisions.

• Unified paid media attribution across Meta, TikTok, and LINE Ads to optimize ad spend allocation.
• Optimized conversational sales funnels between chat automation and human telesales reps.

Dec 2023 — Nov 2025

Strategic MarTech Specialist

Ourgreenfish

Owned enterprise CRM implementations and end-to-end optimization, orchestrating HubSpot, LINE Official Account, and Facebook into unified customer journeys. Designed custom loyalty frameworks and deployed analytical dashboards.

• Engineered custom webhook integrations connecting HubSpot CRM with LINE Messaging API.
• Architected tiered loyalty and rewards automation driving measurable client retention.

Oct 2022 — Dec 2023

Data Scientist

Principal Healthcare

Built, optimized, and maintained high-precision reporting systems and data extraction pipelines for healthcare operations utilizing Jasper Studio, Crystal Reports, HIS-Centrix, and MongoDB in Agile cross-functional environments.

• Developed automated analytical dashboards aggregating patient records from HIS-Centrix and MongoDB.
• Optimized database queries, reducing report generation latency by over 40%.

03 / Case Studies

Architecting
measurable outcomes.

Real-world systems connecting marketing automation, n8n pipelines, AI models, and high-integrity data infrastructure.

Martech & CRM 2024 — 2025

Omnichannel Martech & CRM Automation

Enterprise Commerce & Service Ecosystem

Architected a bidirectional data flow connecting HubSpot CRM, LINE Official Account, and ad attribution engines for seamless real-time customer journeys.

< 2m

Lead Response

98.5%

Attribution

+32%

Conversion

AI & Automation 2025 — 2026

Agentic Customer Intelligence & Routing

Omnichannel Performance Operations

Integrated LLM-assisted conversational classification and n8n automated routing using Claude and OpenAI models to extract intent and trigger targeted CRM actions.

-65%

Triage Time

94%

Precision

2.4x

Pipeline Speed

Data Pipeline 2022 — 2023

High-Throughput Clinical & ETL Pipeline

Hospital Network Operations

Constructed automated aggregation pipelines in MongoDB, SQL databases, and Jasper Studio with scheduled batch jobs, reducing reporting latency by 40%.

-40%

Query Latency

99.9%

Accuracy

100%

Automated

04 / Capabilities

Martech
& CRM

Platform architecture, customer lifecycle journeys, automated drip triggers, custom segmentation, and loyalty frameworks.

HubSpot · LINE · CRM

Data &
Analytics

Reporting pipelines, data integrity schemas, query optimization, cohort metrics, and decision-ready executive dashboards.

SQL · MongoDB · Jasper

Growth
Strategy

Paid media attribution, budget allocation modeling, dynamic retargeting matrices, and full-funnel conversion optimization.

Meta · TikTok · GA4

AI &
Automation

Deploying LLMs (Claude, ChatGPT, Gemini), n8n orchestrations, Cursor IDE workflows, and autonomous agents.

n8n · Cursor · Claude · GPT

Production Toolkit

Cursor ChatGPT / OpenAI Claude (Anthropic) Gemini (Google) n8n Automation HubSpot CRM LINE API Meta Ads TikTok Ads Google Ads & GA4 Databases & SQL MongoDB Jasper Studio Webhook ETL

05 / Tech Stack

Battle-tested
tools, AI models & pipelines.

Explore platforms, cutting-edge AI models, automation workflows, and database architectures.

AI & IDE Expert

Cursor

AI-first code editor and development environment for rapid prototyping, workflow automation, and codebase refactoring.

AI & LLMs Expert

ChatGPT & OpenAI

Advanced prompting, custom GPT agents, API integration, and generative marketing & data workflow automation.

AI & LLMs Expert

Claude (Anthropic)

Deep analytical reasoning, complex code generation, technical architecture design, and nuanced context synthesis.

AI & LLMs Advanced

Gemini (Google)

Multimodal AI analysis, massive context window processing for customer data extraction, and search-grounded workflows.

Workflow Automation Expert

n8n Automation

Open-source workflow automation, complex webhook orchestration, multi-node AI agent chains, and event-driven data pipelines.

Agentic AI Advanced

AI Agentic Workflows

Intent classification, schema-constrained outputs (JSON mode), tool-calling, and automated decision loops.

Martech & CRM Expert

HubSpot CRM

Enterprise CRM setup, lifecycle workflows, custom properties, and pipeline management.

Martech & Messaging Expert

LINE Official Account & API

Messaging API, Rich Menus, automated taggers, and CRM webhook sync.

CRM Strategy Expert

CRM & CDP Systems

Enterprise Customer Relationship Management, Customer Data Platform orchestration, lifecycle mapping, and unified customer profiles.

Ad Platforms Expert

Meta Ads & Pixel API

Conversions API, custom audience targeting, and multi-step retargeting.

Ad Platforms Advanced

TikTok Ads Manager

Video campaign scaling, lead generation forms, and pixel tracking.

Analytics & Ads Advanced

Google Ads & GA4

Search/Display campaigns, event-driven GA4 measurement, and UTM taxonomy.

Databases & SQL Expert

Databases & SQL

Relational (PostgreSQL, MySQL) & document schema design, complex query optimization, ETL, and data integrity assurance.

Data & Analytics Advanced

MongoDB

Document schemas, aggregation pipelines, and high-throughput data extraction.

Reporting & BI Expert

Jasper & Crystal Reports

Enterprise-grade reporting layout design, parameters, and SQL/NoSQL data bindings.

Core Engineering Expert

REST APIs & Webhooks

Custom integration architecture, payload transformation, and async event dispatching.

Quality Assurance Expert

UAT & QA Frameworks

Integration testing, data schema validation, and staging-to-production deployment QA.

06 / Education

2021 — 2023 GPA 3.01

Bachelor of Engineering in Computer Engineering & AI

University of the Thai Chamber of Commerce (UTCC)

Specialized in Computer Engineering, Artificial Intelligence algorithms, database systems, and software engineering.

Marketing Diploma GPA 3.49

Marketing Diploma

Panitchayakan Rajdamnern Technological College

Rigorous foundation in consumer behavior, marketing strategy, brand communications, and market research.

07 / Contact

Have a problem
worth solving?

Whether you’re building a new customer journey, orchestrating n8n pipelines, deploying AI workflows, or looking for someone who can speak both business and engineering — I’d love to hear about it.

mr.rittikiat@gmail.com

Phone: 095-474-1196

Based in Bangkok, Thailand
Open to ambitious commerce & tech projects.

Marketingmeets technology.